Services
A MOUNTAIN OF SERVICES IN THE SKI AREA
TWO OPTIONS FOR YOUR DEPARTURE ON THE SLOPES
The practical option is from Les Carroz 1200 – via the Kédeuze cable car when you’re staying in the heart of the village, and your children are having ski lessons.
The quick option is from Les Carroz 1500 – via the Molliets and Tête des Saix chairlifts when you want a direct ascent to Tête des Saix, the highest point in the Les Carroz area and the crossroads with the other Grand Massif resorts. This second feed-in point to the ski area is located 10 minutes from the village centre. A free car park with around 500 spaces is available.
TO EACH THEIR OWN SLOPE TO FINISH THE DAY’S SKIING
Treat yourself to a lovely return on skis with a view over the snow-covered village and, among the chalets on the red Timalets run, the emblematic slope of Les Carroz.
Apprentice skiers also have the right to return on skis in an easier version via the blue Combe run that winds through the fir trees.
MAKE SKIING EASY FOR YOURSELF!
Leave your car at rest during your ski holiday thanks to the free, convenient shuttle service. The ski buses run from your accommodation to the start of the ski runs (Kédeuze cable car). All the resort’s hamlets and residential areas are served, so all you have to do is find the stop nearest to you!
Several lines to get you around:
A: Pré du bois > Tourist Office > Cable Car
BC: La Frasse > Araches > Le Laÿs – Le Bry – Les Feux – Cable Car
D: Cable Car > Les Genièvres > Tourist Office > Les Servages
All these lines pass through the town centre – a bus stop located at the Tourist Office.
THE COMFORT TIP FOR YOUR STAY
Pick up your ski equipment directly from the starting point of the Kédeuze cable car.
What could be more pleasant than ditching your moon boots in the morning in favour of warm ski boots?
176 lockers for 4 people (skis/poles/shoes), all equipped with boot warmers and dryers.
Each heated locker can hold 4 pairs of skis, boots and poles.
Rental is available per night or for a full season.
Winter 2024-2025 rates (non-exhaustive list):
1 night: €21
2 nights: €29
6 nights: €78
Season: €700
Online booking opens at the end of October.
Ski lockers open every day, from 8:30 a.m. to 5:30 p.m. and from 8:30 a.m. to 7 p.m. on Saturdays during French school holidays. Holidaymakers have the possibility to enter and leave as many times as they wish between 8:30 a.m. and 5:30 p.m. (or 7 p.m. on Saturdays during FR school holidays) provided they have a reservation.
FREE PARKING WHEN YOU’RE SKIING
Leave your car free of charge for the day before setting off on the ski slopes.
3 car parks are at your disposal:
- Parking at the Kédeuze cable car: 500 spaces (400m from the centre, less than 10 minutes walk).
- Parking at Les Carroz 1500 (Les Molliets): 700 spaces (4km from the village, towards Flaine). Access at the start of the Tête des Saix and Les Molliets chairlifts.
- Parking at Laÿs: 70 spaces (800m ahead of Les Carroz Village). Access at the village and the start of the slopes using the ski bus shuttle service.
DOWNLOAD THE OFFICIAL GRAND MASSIF APP
Whether in winter or summer, the app offers a whole range of features to help you in the best way possible throughout your holidays. Quickly create your account and access all the information you need to enjoy the best possible experience.
And what’s more, it’s free!
Essential information in real-time:
– Find out about weather and snow conditions,
– View the interactive map (WINTER and SUMMER mode),
– Find out when the mechanical ski lifts and outdoor activities are open,
– Take a look at the resort’s webcams.
A quick and easy shopping experience:
Buy and reload your ski and/or activity passes in just a few clicks. Save time for you and your loved ones – no more queuing!
A simple method of finding out about your resort and the surrounding area:
– Find out all about the ski area and your resort thanks to our selection of points of interest (points of sale, restaurants, indoor and outdoor activities, toilets, car parks, etc.),
– Download the programme of events and shuttle timetables for your resort.
INFORMATION TO SAVE TIME AND SKI FOR LONGER
The Les Carroz resort in Haute-Savoie has several points of sale.
Purchase your passes before you arrive
No more waiting at the ticket office and get direct access to the slopes: buy your ski passes online at grand-massif.com
If you already have a Skicard (with a hands-free holder) with your internet number on it, think about reloading your ski passes online.
Buy your packages on arrival
- in the village centre
NEW POINT OF SALE IN THE CENTRE OF LES CARROZ (OPPOSITE THE TOURIST OFFICE).
4 online reloading terminals for all ski passes and a ski pass dispenser.
8.30 am to 8 pm
- at the departure of the Kédeuze cable car
Just 400m from the centre, head towards the “cable car – car park” (less than 10 minutes walk).
10 ticket offices are open from 8.30 am to 4.45 pm throughout the season and until 7 pm on Saturdays during the school holidays.
500 free parking spaces.
- at Le Carroz 1500 – at the departure of the Molliets and Tête des Saix chairlifts
Daily from 8.30 am to 1 pm during the school holidays
Saturdays and Sundays from 8.30 am to 1 pm outside the school holidays
Automatic cash dispenser 24 hours a day (CB payment only, 1-day/4h/6-day passes, adults and children, Grand Massif and Vill4ges)
For all other passes, or to pay by cheque or in cash, meet at the checkpoint at the departure of the Chairlifts.
STAY CONNECTED DURING YOUR SKI HOLIDAYS
Would you like to share your photos of a day on the slopes, make your colleagues at work envious of breathtaking scenery or check your emails (mind you, it’s the holidays, after all!)?
Free Wi-Fi is available at the Kédeuze cable car departure point and the ticket offices.
How do I connect?
Search for the network named “LES CARROZ” and follow the connection instructions.
Mobile phone recharging points are available at the reception desk, in the Kédeuze “self-catering” room and the Oasis Cool Zone (access to the Oasis ski lift).
TO SKI AND HAVE FUN!
The Les Carroz ski resort is doing everything it can to make your skiing holiday in the Grand Massif unforgettable.
Ski, be exhilarated, have a blast, enjoy yourself, glide: head for the unmissable ski spots!
Oasis Cool Zone
The 100% Pure Gliding area
Les Carroz offers a panoramic, fun-filled gliding experience. Head for the Cool Zone at the Oasis, where the palm trees have made their presence felt in their immaculate white.
On the snow park side: there are 20 modules for learning to freestyle.
Located to the left of the Oasis ski lift – access via the Kédeuze cable car or the Molliets chairlift.
Boardercross
The boardercross area in the Cool Zone (blue level) offers the whole family and young skiers the chance to try out banked curves, jumps, “whoops”, and “bump ball”.
With the whole descent being filmed, now’s the time to challenge the whole family! Kids love elbowing mum and dad!
Once well-trained on this fun course, it’s time to head for the Gron boardercross (red level).
Located in the Gron valley – 4 starts and 8 bends for a descent lasting over a minute.
Freeride Space
Another favourite spot for ski freaks in Les Carroz is the Corbalanche freeride area, safe and signposted with a panoramic start from the top of the Tête des Saix chairlift, where you’ll find an AVD checkpoint to check that your Avalanche Victim Detector is transmitting correctly.
A chairlift selfie
During your ski holiday, there are some photos you just can’t take on your own!
Strike a pose and immortalise your ascent of the Tête des Saix chairlift thanks to an automated photo system.
Collect your chairlift selfie at the finish to share your photo and make others envious.
A great way to ski “cool”
The starter slopes
5 slopes for your first trails in Les Carroz: Figaro and Bardelle in the village (free access without ski passes), then the Coin-Coin, Molliachets and Plein Soleil run through the heart of the ski area.
- Beginners’ rate for 16-74 year olds: 27 euros
- Beginners’ rate for 8-15 year olds: 20 euros
Tête des Saix, the Grand Massif crossroads
From Les Carroz 1500, enjoy a direct ascent to Tête des Saix (2,120m) – in 6 minutes.
The highest point in the Les Carroz ski area, the Tête des Saix, is the crossroads of the Grand Massif, with unlimited access to the resorts of Flaine, Morillon and Samoëns.
The (big) plus: a 360° view over the Arve Valley, from Mont Blanc to the Aravis Massif, from the Jura to Lake Geneva.
Timalets Slope
On the emblematic red of Les Carroz, all snow sports enthusiasts can take advantage of this last ski run to return with skis on, overlooking the resort and the valley. On this slope, the evening’s illuminated and motivated skiers enjoy a torchlit descent while the resort’s pros put on a show.
You can also return on skis via Combe, a blue run that winds through the fir trees.
WHEN IT’S TIME TO TAKE A BREAK!
Les Carroz: 250m2 self-catering room at the arrival point of the Kédeuze cable car.
Picnic tables are available at the arrival of the cable car, at the arrival of the Molliets chairlift and the arrival of the Tête des Saix chairlift.
For the other self-catering rooms in the Grand Massif resorts:
Flaine: self-catering room at the start of the Aup de Véran, at the top of the DMC and the start of the Lac chairlift.
Morillon 1100: self-catering room at the top of the cable car.
Samoëns 1600: self-catering room at the bottom of and between the Marmottes and Dahu slopes.
ADAPTED TOURISM AT LES CARROZ
Do you need suitable facilities and a personalised welcome for your stay in the mountains?
Les Carroz makes it their business to welcome you in the best possible conditions.
An escalator and PRM lift are available to take you to the start of the Cable Car.
For parking:
- PRM parking at the start of the cable car, right next to the PRM lift, giving access to the cable car.
- PRM spaces are available in the Les Carroz 1500 car park in front of the ticket office.
Holders of an orange (80%) disability card benefit from a 50% discount when purchasing their ski passes (in winter) and on a Cable Car pedestrian return ticket (in summer).
A handiski chair is available, subject to supervision by a professional.
ESF – 04 50 90 02 38
Behind the Grand Massif – Patrick Klufts – 06 83 13 71 39 – 04 50 90 33 76
Safe Mountain – Hervé Bourchanin – 06 13 99 70 04
Free supervised wheelchairs for children with reduced mobility.
Note: In winter, the free ski buses cannot accommodate wheelchairs.
Available at the cable car departure and arrival points, at the Molliets ticket office and the Molliets chairlift arrival point.
